Privacy Policy

1. Overview

This Privacy Policy explains how Verslas Solutions Pvt. Ltd., operating as Verslas Guru, collects, receives, stores, reviews, uses, shares, retains, and protects information in connection with our website, enquiry forms, communication channels, online tools, newsletters, and professional services.

By visiting our website, contacting us, submitting a form, using a tool, making a payment, sharing documents, or engaging any service, you agree that we may process your information in the manner described in this policy, subject to applicable law.

Our services often involve handling business, regulatory, identification, tax, and filing-related information. We therefore reserve the right to process such information to the extent reasonably required for onboarding, execution, compliance, fraud prevention, dispute management, internal administration, and legal protection.

2. Scope

This policy applies to website visitors, prospective clients, existing clients, newsletter subscribers, users of our tools, and persons whose details are submitted to us by a client for service execution.

This policy does not override any narrower engagement-specific document or consent process where a separate arrangement is required for a particular assignment.

3. Information We Collect

We may collect information directly from you, from your representatives, from documents you submit, from your communications with us, and automatically through website and service usage.

• name, email address, phone number, business name, entity details, city, state, and enquiry content;
• KYC, identity, address, incorporation, GST, PAN, Aadhaar, DIN, DSC, shareholder, partner, employee, or authorised signatory information where required for the service;
• uploaded records, attachments, drafts, declarations, invoices, signed forms, certificates, notices, replies, and working papers;
• payment references, billing records, tax details, invoices, and transaction confirmations;
• emails, chat records, call notes, support messages, WhatsApp discussions, and follow-up history;
• browser type, device information, IP address, approximate location, page visits, tool usage, analytics events, consent preferences, and session logs.

You should provide only such information as is reasonably required for the service or enquiry. If you submit data belonging to another person, you represent that you are authorised to do so.

4. How We Use Information

We may use collected information to review enquiries, onboard clients, prepare quotes, draft and process documents, submit or coordinate filings, communicate updates, comply with law, detect fraud, secure our systems, improve operations, maintain records, and send communications that are operational, informational, or promotional where permitted.

We may also rely on submitted information to assess service viability, identify missing records, evaluate risk, and maintain internal evidence for quality control, dispute defence, recovery, or audit.

5. How We Share Information

We may share information where reasonably necessary with government departments, certifying authorities, payment processors, hosting providers, analytics vendors, communication providers, consultants, contractors, internal team members, legal counsel, auditors, insurers, advisors, and authorities acting under law or legal process.

We may also disclose information where reasonably necessary to protect our rights, prevent fraud, preserve evidence, recover dues, respond to complaints, or support restructuring, due diligence, financing, merger, acquisition, or business transfer activity.

6. Consent & Lawful Processing

Where consent is required, you provide it by submitting forms, uploading documents, approving communications, instructing us to proceed, or voluntarily sharing information for a stated purpose. Some processing may also be necessary for performance of a requested service, compliance with law, fraud prevention, internal administration, and defence of legal claims.

You are responsible for ensuring that the information you submit is lawful to share. We may rely on client-provided information without independently verifying authenticity in every case.

7. Retention of Records

We may retain information for as long as reasonably necessary for service delivery, legal compliance, taxation, audit readiness, dispute management, fraud prevention, backups, continuity, and evidence preservation.

Retention may continue even after an enquiry is closed or a service is completed, cancelled, paused, abandoned, or disputed. Deletion requests may be refused or limited where retention remains reasonably necessary for legal, compliance, security, archival, or dispute-related reasons.

8. Security

We use reasonable administrative, technical, and operational measures to protect information against unauthorised access, misuse, alteration, or disclosure. However, no system, website, communication channel, cloud service, or storage method is completely secure.

Submission of information over the internet is inherently at risk, and to the fullest extent permitted by law, we do not guarantee absolute security. You should not send highly sensitive information unless it is required for a service and requested through an appropriate workflow.

9. Cookies, Analytics & Logs

We may use cookies, local storage, analytics tags, session identifiers, and log files to keep the website functional, remember preferences, understand usage, improve content, troubleshoot errors, measure performance, and maintain security.

You may control cookies through browser settings where available, but disabling some technologies may affect website performance, saved preferences, or the functioning of forms and tools.

10. Cross-Border Processing

Some service providers, storage systems, analytics tools, or support vendors may process or store information outside India. By using our website or services, you understand and accept that information may be processed in jurisdictions with different data-protection standards, to the extent permitted by applicable law.

11. Your Choices & Rights

Subject to applicable law and our legitimate retention needs, you may contact us to request access, correction, update, withdrawal of marketing consent, or review of certain personal information we hold.

We may require verification before acting on a request and may refuse, defer, or limit a request where doing so is necessary to comply with law, preserve records, prevent fraud, complete a pending service, or defend legal rights.

12. Third-Party Services

Our website and operations may depend on third-party services such as analytics platforms, payment gateways, government portals, hosted applications, messaging systems, and external websites. We do not control the privacy, security, uptime, or compliance practices of independent third parties.

13. Children's Privacy

Our website and services are intended for adults, business representatives, and authorised users. We do not intentionally target children. If we learn that information has been submitted by or for a child without appropriate authority where required, we may delete or restrict such data subject to legal obligations.

14. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect legal developments, operational changes, technology updates, or risk-management practices. The updated version will apply from the date posted on this page unless otherwise stated.

15. Contact & Grievance

For privacy-related queries, consent withdrawal requests, or grievance escalation, please contact: